Kelsey Ruger’s How-Tos

Notes On Becoming Design Oriented

Tuesday, September 1st, 2009

Most of the time when people think of “design” they think of the veneer or structure of a something that takes physical form like a web site, clothing or a chair.  I don’t blame people for making this association because we have been taught that design is an event that happens at some point after [...]

How Do You Create Responsible Employees?

Tuesday, December 6th, 2005

I recently had lunch with a buddy of who wondered out loud why her employees didn’t always respond to her constant requests for them to take action and be responsible. “They just don’t follow instructions. Why is it so hard for them to be responsible?” My response was “Maybe they aren’t getting what they need [...]